Best Price Guarantee

Found a lower price online? No Problem!

Our Best Price Guarantee means that you can be sure of booking at the best rate. If you find a lower price elsewhere within 24 hours of booking, we will match the lower rate. in addition to that we will give you £20’s worth of Perennial points on your account.

Our Best Price Guarantee means that you can be sure of booking at the best rate.

If you find a lower price elsewhere within 24 hours of booking, we will match the lower rate.

in addition to that we will give you £20’s worth of Perennial points on your account.

How does it work?

1. Compare Prices

Find a lower price elsewhere within 24 hours of booking via PerennialHotels.com.

2. Fill out an online claims form

Submit a claims form to request a refund of the difference.

3. Upload a screenshot

Take a screen grab that clearly displays the lower price and corresponding price conditions and send it to us within 24 hours of your booking.

4. Confirmation

We'll check your claim and process your refund. Easy!

Submit a claim

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